SelfPrep provides its customers with top of the line IT products. The product provided by SelfPrep is prepared by IT experts who have vast experience and resounding knowledge in the IT field. The IT experts make sure the exam materials are updated on a regular basis with up to date exam material so no customer has to face any inconvenience while preparing for the certification exam. The training material will enable you to exceed in your professional life with minimum time spent on preparation and maximum knowledge gained.
SelfPrep values the time and money of its customers; we design our products to facilitate our customers in an efficient and effective manner. We keep our customers informed about all the current and up coming products, also regular updates are provided free of cost. Customer Support provided by SelfPrep is of first rate quality and available 24/7.
We are open towards change and appreciate the feedback of our customers. We strive towards continuous improvement of our products and service. We accomplish this by remaining intact with our customers and product developers alike. And this is why; if one of our customers does not succeed in an exam we not only review that product instantly we also offer consolation to our unsuccessful customer by giving him/her a free Refund of the total Purchase amount. That is our Warranty. Please review the following text for details of Warranty policy:
In case of failure in your certification exam, SelfPrep.org will provide you with Money Back Warranty, without any delay. In order to avail the benefit our Warranty policy, just contact our Customer Support claiming Refund for your purchase. Please include a scanned copy of your failed exam and we will promptly issue REFUND. If you are not interested in the Refund option you can you request for another Exam as replacement of Original purchase. The new exam should not have a cost more than that of the original exam, it may be equal or less.
Claiming the Exchange
In order to claim the warranty by SelfPrep it is mandatory that all the downloaded products are deleted and all copies destroyed. The Warranty applies only to the products purchased directly from SelfPrep and with single-user license. An Examination Score report (PDF) should be submitted to email@example.com to claim the exam exchange, a refund will be provided. It is absolutely RISK FREE!
A SelfPrep User can claim a refund if he fails the exam within 15 days of purchase of the product. Contact at firstname.lastname@example.org to claim the refund. The claim for Warranty should be filed in within the 7 days of failure of the exam; otherwise SelfPrep reserves the right of final decision.